Frequently Asked Questions

Do you have a question? We have the answer
(well, most of the times)

What is the process

Upon placing your order online, we'll promptly arrange a personalized and comprehensive telephone consultation with one of our seasoned resume writers. During this in-depth conversation, which typically lasts between 20 to 45 minutes, we'll delve into your career objectives, preferred roles or organizations, work history, and your unique passions, talents, and interests. By the end of this call, you'll have a clear picture of the resume strategy we intend to employ.

Kindly note that if you lack an existing resume, you can provide your LinkedIn profile URL. If there's minimal information available, we'll furnish you with a questionnaire to gather essential details.

Resume Creation & Collaboration: We take pride in crafting each resume from the ground up. If you have specific design preferences, we can incorporate elements of those styles into your professionally tailored resume. Our aim is to ensure that no two resumes are alike, as your individual story and background are inherently distinct.

Once your telephone consultation concludes, we'll compile all the information and commence the resume writing and development process. If any queries arise, we'll promptly get in touch via phone or email to seek clarification.

Resume Review & Editing: You will receive a Word document proof of your resume for meticulous review. Take your time to examine it thoroughly and make note of any desired modifications. We conduct editing sessions every Monday through Friday and can often complete your revisions within 24 hours or less. We do not impose a revision limit (within reason) but kindly request that you submit all changes in one go. Following this, we'll implement the alterations and return the documents for your final review and approval.

Finalization: After your review and approval of the changes, we'll perform one last meticulous proofread, wrap up the documents, and provide them to you in Microsoft Word, PDF, and an ATS-Optimized Resume format.

When do I have to pay?

Upon placing your order, we will securely process the full payment through our website. You have the convenience of selecting from a range of trusted payment methods, including Visa,Mastercard, or American Express through PayPal. You can also send an e-interact payment to info@professionalresumes.ca Your financial details are handled with the utmost security and protection.

What is the Refund Policy

We offer a 90% refund only if we have not yet commenced work on your order. to We anticipate that there should be no cause for dissatisfaction with the service or product you receive following your order. However, in the unlikely event that you do encounter any issues, we are committed to working closely with you until you are completely satisfied. We kindly request that you inform us within 7 days of receiving your completed order, and we will diligently address and resolve any concerns to ensure your happiness with our service. Your peace of mind is our top priority.

Do I need to meet in-person?

No, there's no need for in-person meetings. We understand the importance of convenience and minimizing disruptions to your schedule. That's why your Strategy Consultation will be conducted via phone or Google Meets, ensuring accessibility and flexibility. Additionally, all your documents will be conveniently delivered to you via email. We prioritize your comfort and efficiency in our process, so you can access our services without the need for face-to-face meetings.

Is it worth paying for getting my Resume done professionally?

Indeed, a skilled resume writer can significantly shorten your job search, potentially saving you thousands of dollars in lost salary.

How will you work on LinkedIn profile?

As part of the standard package we will only give you content for the profile. Note that there would be additional charges if you want us to create a LinkedIn profile or make online changes.

Will my Resume be successful?

You can be confident with ProfessionalResumes you are picking a company that will deliver a Resume that will sell. We have some great testimonials from people who have succeeded with their new Resume and always welcome individuals to share their success with ProfessionalResumes. Most of our business comes from word of mouth and we find this is a great measure when it comes to measuring the success of our CV’s.